QUESTIONS & ANSWERS

Last update October 24, 2022

ALL ABOUT YOUR VISIT

OPENING HOURS

Tuesday, Friday - Sunday 10 am-7 pm, Wednesday + Thursday 10 am-10 pm. The last admission is half an hour before closing time.

We are also open for you on the following special days and holidays:

Christmas Day and Boxing Day, 10 am-7 pm

New Year's Eve, 10 am-5 pm

New Year's Day and January 2, 2023, 10 am-7 pm

TICKET PRICES

CHAGALL

Weekdays: 14 €, reduced 10 €, family ticket 28 €
On weekends: 16 €, reduced 12 €, family ticket 32 €

Free admission for children under 8 years and members of the KinderKunstKlub

GAURI GILL

Regular 10 €
Reduced € 8
Family ticket 20 €

Admission free for children under 8 years and members of the KinderKunstKlub

Admission prices vary depending on the exhibition. Pupils, students, severely disabled persons and the unemployed pay reduced admission if they present appropriate proof at the SCHIRN ticket counter. Accompanying persons of persons with the mark B in their severely disabled ID do not pay admission. Refugee youths and adults as well as visitors with a culture pass pay 1 euro (children up to 13 years pay 50 cents). Holders of a Ehrenamtskarte receive a free ticket for the exhibition. Admission is free for children under 8, the SCHIRN FREUNDE and SCHIRN CIRCLE members, and members of the KinderKunstKlub of SCHIRN, Städel, and Liebieghaus.

To the online store

ENTRY FOR SCHIRN FRIENDS

SCHIRN FRIENDS can enter the exhibition directly with their valid membership card. Your card will be scanned at the entrance to the exhibition.

No queuing: you can skip the line and go directly to the exhibitions.

No time commitment: you can visit the exhibitions at any time during regular opening hours and are not bound to a specific day or time.

As often as you like: you benefit from a price advantage. For comparison: If you visit both exhibitions on a regular weekend, you pay 26 Euros without discount.

Become a member now!

I WOULD LIKE TO BUY A TICKET

You can buy tickets in the online store or on site at the box office. The tickets to CHAGALL are time-bound. Since we cannot guarantee your desired date at the box office on site, we recommend booking in advance via the online store. Your online ticket gives you direct access to the SCHIRN. It entitles you to one admission.

MUF Card holders, ICOM, schoolchildren, students, trainees, and people with disabilities (from 50 % GdB) are entitled to purchase a ticket at a reduced price or a free ticket. The tickets are time-bound. Tickets with binding time slots are excluded from exchange.

Are you entitled to a discount? Holders of the Museumsufer Card/Ticket, press passes, other special authorizations, and families with children (under 18) can reserve a time slot free of charge in the online store and exchange it for a ticket at the box office on site.

WHY DO I NEED A TIME TICKET?

The time tickets are for regulated admission. Please come to the entrance of the exhibition in time for the start of your time slot.

The selected time slot applies to the actual admission to the exhibition and will be registered by our SCHIRN staff by scanning the QR code. If you choose a time slot at 11.30 am, for example, you should be at the entrance to the exhibition on the 1st floor at that time. Therefore, we ask you to allow enough time for checkroom, possible queues and going to sanitary facilities.

The duration of your visit is flexible and can be short or long, as you wish. Please note: You may linger in the exhibition, but you may not revisit the exhibition after a break.

To ensure that all visitors have a unique visit to the SCHIRN, we ask you to be on time. In case of delays, we can no longer guarantee admission.

CAN I COME TO THE CHECKOUT SPONTANEOUSLY?

Yes, if you would like to visit the SCHIRN spontaneously, you can also purchase tickets on site at the box office. However, we cannot guarantee that your desired time slot will be available and therefore recommend booking tickets via the online store.

When do I have to be at the SCHIRN with my time ticket?

The time tickets are for regulated admission. Please come to the entrance of the exhibition in time for the start of your time slot. The selected time slot applies to the actual admission to the exhibition and will be registered by our SCHIRN staff by scanning the QR code. For example, if you choose a time slot at 11.30 am, for example, you should be at the entrance to the exhibition on the 1st floor at that time. Therefore, we ask you to allow enough time for checkroom, possible queues and going to sanitary facilities. The duration of your visit is flexible and can be short or long, as you wish. Please note: You may linger in the exhibition, but you may not revisit the exhibition after a break. To ensure that all visitors have a unique visit to the SCHIRN, we ask you to be on time. In case of delays, we can no longer guarantee admission.

I HAVE A MUSEUM CARD

Are you entitled to a discount? Holders of the Museumsufer Card/Ticket, press passes, other special authorizations, and families with children (under 18) can reserve a time slot free of charge in the online store and exchange it for a ticket at the box office on site.

I am entitled to a discount

Are you entitled to a discount? Holders of the Museumsufer Card/Ticket, press passes, other special authorizations, and families with children (under 18) can reserve a time slot free of charge in the online store and exchange it for a ticket at the box office on site. Family as well as combination tickets are only available at the box office. We recommend reserving through the online store to secure your desired time slot. Reservations can be converted into a family or combination ticket at the box office before your time slot begins.

TICKETS FOR CHILDREN AND FAMILIES

Family tickets can be purchased at the SCHIRN box office on site. The family ticket is valid for one to two adults and their children up to and including the age of 17.

Please reserve a time slot for CHAGALL for this in the online store. Family as well as combination tickets are only available at the box office. We recommend making a free reservation through the online store to secure your desired time slot. Reservations can be converted to a family or combination ticket at the box office before your time slot begins.

CHAGALL FAMILY TICKET
28 € weekend
24 € weekdays

GAURI GILL FAMILY TICKET
20 €

You do not need a timed ticket for the GAURI GILL exhibition. You can simply buy your family ticket at the ticket office on site.

I WOULD LIKE TO CANCEL A TICKET

We ask for your understanding that tickets with specific dates are excluded from the 14-day right of objection. The time tickets are thus binding and excluded for subsequent exchange, rebooking of the time slot and refund of the purchase price.

It is not possible to change the day or time of your Chagall time ticket afterwards.

PUBLIC GUIDED TOURS

You can buy tickets for a public guided tour in our online store. Admission is included with this ticket. Remaining tickets are available at the SCHIRN box office on the day of the event.

CHAGALL

Tuesdays 5pm, Wednesdays 7pm, Thursdays 8pm, Fridays 11am, Saturdays 5pm, Sundays 11am and 4pm.

TICKETS 14 € (weekdays)/16 € (weekends) per person incl. admission, available in the online store, limited number of participants, remaining contingent at the SCHIRN box office on event day

GAURI GILL

TICKETS 10 € per person incl. admission, available in the online store, limited number of participants, remaining contingent at the SCHIRN box office on the day of the event.

Meeting point: In the 1st floor of the SCHIRN

I WOULD LIKE TO BOOK A PRIVATE TOUR

For booking and registration please contact fuehrungen@schirn.de Please note that if you book for a private tour you do not need to purchase additional tickets for the exhibitions.

Meeting point: Please come to the group box office in the foyer. The distribution of echo systems for your group is located on the way to the exhibition on the 1st floor of the SCHIRN

I come with a group

Meeting point for Group visits as part of a booked guided tour: Please come to the group box office in the foyer. The distri­b­u­tion of echo systems for your group is located on the way to the exhi­bi­tion on the 1st floor of the SCHIRN

The distribution of echo systems for your group is located on the way to the exhibition on the 1st floor of the SCHIRN. Please note that if you book a private tour, you do not need to purchase additional tickets for the exhibitions.

I COME WITH A SCHOOL CLASS

For booking and registration please contact fuehrungen@schirn.de

Please register at the group box office in the foyer. The distribution of echo systems for your group is located on the way to the exhibition on the 1st floor of the SCHIRN.

IS THE MINISCHIRN OPEN?

The MINISCHIRN is open again for groups (daycare, after-school care and elementary school) and after registration at minischirn@schirn.de. You can also book children's birthday parties again. We will be happy to advise you.

The MINISCHIRN is now open again on weekends for children of visitors to the exhibition. The visit is free for children of visitors with an exhibition ticket.

BARRIER-FREE ACCESS TO THE SCHIRN

The parking garage Dom/Römer, as well as the subway station Dom/Römer have an elevator. To get to the entrance of the SCHIRN, you can also use the ramp that leads around our SCHIRN CAFÉ BY BADIAS.

To avoid long waiting times, please go directly to our Infopoint in the foyer. Our team will assist you with all your questions. There you can also get your free ticket for the accompanying person.

All our exhibitions are accessible barrier-free by elevator. Wheelchair rental is available on site. Portable folding stools are also available for the exhibition rooms.

A disabled toilet is also available, which can be used by means of a Euro key. If you do not have your own key, our friendly security staff will be at your disposal at the ticket office, as well as for any other questions you may have.

For further questions please write to us at marketing@schirn.de

UPDATE ON THE CORONA MEASURES

The official proof and mask requirements are no longer necessary for your visit: you can visit the SCHIRN without proof of vaccination, recovery or a negative corona test and without wearing a mouth-nose protection. As a precautionary measure, you are of course welcome to continue wearing a mouth-nose protection during your visit. We look forward to seeing you!

I HAVE MORE QUESTIONS

If you have any further questions, please do not hesitate to contact us at marketing@SCHIRN.de. We thank you for your understanding that there may be delays in responding to your inquiries at this time due to the large number of requests.